Privacy Policy
GRAECA Jewelry
Effective Date: 28/2/26
At GRAECA (“we,” “our,” “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our e-shop.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
a) Information You Provide to Us
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Full name
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Billing and shipping address
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Email address
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Phone number
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Payment details (processed securely via third-party payment providers)
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Order history
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Any information you provide when contacting customer support
b) Automatically Collected Information
When you browse our website, we may automatically collect:
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IP address
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Browser type and device information
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Pages viewed and time spent on the site
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Referring website
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Cookies and tracking technologies
2. How We Use Your Information
We use your personal data to:
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Process and fulfill your orders
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Provide customer support
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Send order confirmations and shipping updates
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Improve our website and customer experience
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Prevent fraud and enhance security
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Send marketing communications (only if you have opted in)
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails.
3. Legal Basis for Processing (GDPR Compliance)
If you are located in the European Union, we process your personal data under the following legal bases:
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Performance of a contract (to fulfill your order)
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Legal obligations (e.g., tax compliance)
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Legitimate interests (improving services and fraud prevention)
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Your consent (for marketing communications)
4. Sharing Your Information
We do not sell or rent your personal data.
We may share your information with trusted third parties only when necessary, including:
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Payment service providers
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Shipping and courier companies
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IT and hosting service providers
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Legal authorities when required by law
All third parties are required to handle your data securely and in accordance with applicable data protection laws.
5. International Transfers
If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with applicable data protection regulations.
6. Data Retention
We retain your personal information only as long as necessary to:
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Fulfill orders
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Comply with legal and tax obligations
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Resolve disputes
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Enforce agreements
7. Your Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Restrict or object to processing
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Request data portability
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Withdraw consent at any time
To exercise your rights, please contact us at: [Insert Contact Email]
8. Cookies
We use cookies to enhance your browsing experience and analyze website traffic. You may disable cookies through your browser settings; however, this may affect website functionality.
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
However, no method of transmission over the Internet is 100% secure.
10. Children’s Privacy
Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
+302114118490